Frequently asked questions about our business

Beaver is an independently owned local business based in Burnaby BC, We have had the same family owners since 1955. Read more about our history.

Yes. We are available 24/7 - 365 for urgent, after hours requests. Sales, rentals, and service repair.

Call 800-663-6505 and choose option 7

Our normal working hours are on the Contact Us page.

Customers with NET30 or TRADE accounts should contact their sales rep via email or phone.
If you wish to settle a balance on your NET30 account, you have many options. Please read our policy.
Yes. We can ship collect or 3rd party (Incoterms EXW) on your preferred common carrier. Select "Use My Carrier" on the checkout screen and include details including your preferred carrier's name and your account number in the "Order Comments" field.

Yes. If you wish to enter an order online and pick up in person, select "Use My Carrier" on the checkout screen and mention that you are going to pick up in person in the "Order Notes" field.

Yes. List pricing and stock levels shown on product pages are live and representative of what is in stock in our Burnaby warehouse.

We comply with the EASA/ANSI AR100 quality assurance program.
We are certified to perform CSA approved repairs on hazardous location (explosion proof) motors (Class 9088-01, LR219239).
We are a member of the Green Motor Practises Group.
We hold TSBC Licence # LEL0002100.
These are only some of the highlights. We have numerous other industry certifications and professional organization memberships.