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Operations during COVID-19

Operations during COVID-19

2020 Oct 2nd

Beaver Electrical remains open for business. We are maintaining standard hours for regular requests and 24/7 availability for emergencies. We take pride in our ability to assist keeping critical infrastructure and industry in BC running; especially in this time of crisis.

Updated October 2, 2020

Specific notes to our customers regarding modified procedures during the COVID-19 situation:

Sales:

  • Only visitors with pre-arranged appointments will be permitted at all Beaver locations.
  • Counter sales all all locations will be suspended.
    • Call Beaver sales at 604-431-5038 to place a sales order.
  • Sales orders across all channels (telephone, email, ecommerce, B2B PO, etc.) will continue to be filled within our typical order handing timelines.
  • Customer pickups (call orders) for product sales will be allowed only with an appointment.
    • Call Beaver shipping at 604-431-3727 to coordinate pickup.

Service:

  • Beaver will only accept shipments of equipment to Service Shops on a Common Carrier. On a case-by-case basis, with an appointment, Beaver may accept customer drop-offs to a Service Shop.
    • For Burnaby, 604-431-3729
    • For Nanoose Bay, call 250-468-9796
  • Beaver will only ship equipment from Service Shops on a Common Carrier. On a case-by-case basis, with an appointment, Beaver may accept customer pick-ups from a Service Shop.
    • For Burnaby, call 604-431-3729
    • For Nanoose Bay, call 250-468-9796

In addition to these measures, we are are following the guidance of the provincial government and their related agencies. We will apply their suggestions and requirements as required to protect the health and well being of our employees, customers, and the public at large.